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  • Welcome To CG Trade

    We have detected that you may come from a jurisdiction where we do not provide services.

    1.We do not provide trading services to the following jurisdictions including but not limited to Afghanistan, Azerbaijan, Bosnia and Herzegovina, Burma, Canada, Congo, Cuba, Ethiopia, Guyana, Haiti, Hong Kong, Indonesia, Iran, Iraq, Israel, Japan, Lebanon, Malaysia, Mali, North Korea, Singapore, Sri Lanka, Somalia, Sudan, Trinidad and Tobago, Tunisia, Venezuela, United Arab Emirates, United States of America. This list of prohibited jurisdictions may be updated from time to time without any prior notice.

    2.You must be of at least 18 years old before you can access our website products and services. By accessing our website, you confirm you are an individual of full age and capacity.

    3.Please read our Risk Disclosure and Acknowledgement Notice to understand the trading risks on our trading platform.

    4.By using our website, you agree to our use of cookies.

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FAQ

Find answers to the most popular questions regarding trading with CGtrade.

Account information

  • Where can I check the SWAP rates?

    We update the swaps based on the rates given to us by our counterparties and we recommend checking the swap rates on a regular basis within the MT4 platform. Our updated swaps are always available by clicking here.
    You can also check the swap rates by logging into the MT4 trading platform and select: View > Symbols > Select instrument > Properties
    There are two types of positions: buy and sell. You must look at the Financing long for swaps for buy positions and at the Financing short for swaps for sell positions. Swaps are charged at 00:00 platform time.

  • Can the account be closed/deleted?

    You can close an account but we will keep your data, in accordance with legislation, on our files for a minimum period of 7 years.

  • What account types do you offer?

    We offer 3 account types: Standard, ECN and VIP. All accounts have the same execution speed.
    Their differences are:
    Spreads:
    The ECN and VIP accounts start at 0.0 pips, whereas the Standard account starts at 0.9 pips.
    Commission:
    *There is no commission on the Standard account.
    *There is a commission per side per lot on the ECN account in USD. Example: If you trade 1 lot of EURUSD, which has a contract size of 100,000 EUR, then your commission per side would be 3.5 USD and 7 USD round turn.
    *There is a commission per side per lot on the VIP account in USD. Example: If you trade 1 lot of EURUSD, which has a contract size of 100,000 EUR, then your commission per side would be 3 USD and 6 USD round turn.
    The minimum deposit for the ECN and Standard account is: 100 USD.
    The minimum deposit for the VIP account is 10,000 USD.
    You can find out more information about our account types at: https://www.cgtrade.com/trading/accounts-overview

  • Can I have a demo and live account working at the same time?

    Yes. In order to do so, install an MT4 platform in different folders on your computer for each of your trading accounts.

  • Can I change the balance of my demo account?

    Yes. Simply send an email with your demo account number and decided balance to our Support team.

  • Are trading conditions the same on my demo and live account?

    Yes, the trading conditions are the same. However, please note that demo accounts operate in a simulated environment which means that no slippage occurs whereas price updates might differ from live accounts.

  • Can I change the settings of my demo account?

    Yes. Simply send an email with your demo account number and decided changes to our Support team.

  • How do I open a MetaTrader 4 account?

    You can open an account in the Client Area, efficiently and securely. Click here to open an account with us.

  • How do I modify or delete a trade in MT4 platform?

    Right-click on the instrument you placed the trade with and use the options 'Modify the trade' or 'Delete the trade'.

  • I forgot my MT4 password. What do I do?

    You can change the password of your MetaTrader 4 account inside the secure Client Area. For further assistance, please contact our Client Support team.

  • I forgot my Client Area password. What do I do?

    Go to the Client Area login page click on the ‘Forgot your Password?’ link under the ‘Login’ button and follow the instructions on how to reset your password. For further assistance, please contact our Client Support team.

  • Where can I find my account balance and my trading history?

    You can find your account balance and trading history in the MetaTrader 4 platform. The account balance can also be seen in your Client Area.

DISCLAIMER: This material comprises personal opinions and ideas. It does not suggest to purchase financial services, nor does it guarantee the performance or outcome of future transactions. The material should not be interpreted as containing any type of financial advice. The accuracy, validity, or completeness of this information is not guaranteed and no liability is assumed for any loss related to any investment based on the material.

RISK WARNING: Contracts for Differences (‘CFDs’) are leveraged financial products and may incur a high level of risk whereby a small market movement or fluctuation in prices may affect the investment value greatly. It may not be appropriate for all individuals and you should not risk more than you are prepared to lose. CFDs are not traded on any exchange and they are Over-The-Counter products whereby the prices of the CFDs are derived from the underlying market. CFD traders do not own or have any rights to the underlying assets. Before deciding to trade, you should ensure that you understand the risks involved and take into account your level of trading experience. You should obtain independent financial, legal and tax advice before proceeding with any trading instruments. Nothing in this website should be construed as any investment advice by CGTrade or any of its affiliates, directors, officers or employees. Please read our Risk Disclosure and Acknowledgement Notice and Client Agreement to understand further on the trading risks on our trading platform.

LEGAL: This website is operated by CG Fintech HK Limited with its registered address at Room D38, 12/F, Mai Gar Industrial Building, 146 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong. CG Fintech HK Limited does not solicit citizens from the United States. Please check with your local jurisdiction to determine if you are permitted to open an account with CG Fintech HK Limited. Contact us at: phone number +852 3585 8848.

© CG Fintech HK Limited All rights reserved.