CG Rewards|Log In|中文

FAQ

Find answers to the most popular questions regarding trading with CGtrade.

Deposits and withdrawals

  • Is broker to broker transfer allowed?

    We do not support broker to broker transfer, we only offer our standard payment methods.

  • How do I deposit funds to my account?

    You can make a deposit inside your Client Area using a funding option that suits you best. There are no fees on deposits.

  • What is the minimum deposit?

    The minimum deposit for all account types is $100. However, to get a VIP account, you have to reach a balance of minimum $10,000.

  • How do I withdraw funds from my account?

    Log in to your Client Area and fill in the respective withdrawal form. There are no fees on withdrawals.

  • Do you have any charges on deposits and withdrawals?

    CGTrade has a zero fees policy on deposits and withdrawals.

  • How fast do you process my withdrawals?

    We process all withdrawal requests as fast as one hour and within one working day.

  • How long does it take for funds to reach my bank account?

    We process all withdrawal requests within one working day. The time necessary for the funds to reach your bank account depends on your bank’s policy. Bank withdrawals can take 1-7 working days to be seen on the client’s account.

  • Can I withdraw via a different payment method from the one I used to deposit?

    CGTrade’s policy is to process withdrawals via the same method that you used to deposit.

  • Can I withdraw my money if I have an open position(s)?

    Yes, you can. However, at the moment of withdrawal processing, your free margin must exceed the amount specified in the withdrawal instruction including all payment charges. Free margin is calculated as equity minus the necessary margin (which is required to maintain an open position).
    If you do not have sufficient free margin on your trading account, we will not carry out the withdrawal request until you submit a corrected withdrawal form and/or close the open positions on your account.

Risk Warning:Trading financial products on margin carries a high degree of risk and is not suitable for all investors. Losses can exceed the initial investment. Please ensure you fully understand the risks and take appropriate care to manage your risk.

CGTRADE PTY LTD is registered in Australia, and regulated by the ASIC (Australian Securities and Investments Commission) with registration number: 1280088.

CGTrade Limited is registered in Canada and regulated by FINTRAC (Financial Transactions and Reports Analysis Center) with registration number: M19530398.

CGTrade Limited is registered in Saint Vincent and the Grenadines and regulated by the FSA (Financial Services Authority) with registration number: 25355 IBC 2019.

"You are strongly advised to obtain independent financial, legal and tax advice before proceeding with any currency or spot metals trade. Nothing in this site should be read or construed as constituting advice on the part of CGTrade or any of its affiliates, directors, officers or employees.
The services of CGTrade and the information on this site are not directed at citizens/residents of the United States, and are not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation."

Copyright©2020 CGTrade